September 16, 2019
By Mark Donnolo and Michelle Seger Blockbuster mergers like CVS and Aetna, Amazon and Whole Foods, and Cigna and Express Scripts have been in the news […]
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June 21, 2019
Or How Design Thinking, and a Little History, Fixed My Engine No doubt you are familiar with philosopher George Santayana’s admonition: “Those who cannot remember the past […]
May 30, 2019
Every couple of weeks I get calls from clients asking questions such as, “How do other companies in my industry implement cross-selling?” Or, “How do companies […]
April 19, 2019
Incorporating design thinking into sales challenges is a relatively new concept. Catching fire in the business world, “design thinking” is about empowering even the most traditional […]